Help & Frequently Asked Questions

Findmyshift is a simple, straightforward and user-friendly web site for creating, managing and sharing duty schedules online with your employees.

The duty schedules created using Findmyshift are stored online with password protection and can be accessed by both you and your staff at any time, day or night, from anywhere with an internet connection. Changes you make to your staff schedule are automatically tracked and the updates are sent to your staff by e-mail or text message. Your staff can access Findmyshift with their own log in details and as well as checking their up-coming shifts, they can use the scheduling system to request additional shifts, notify you of their need to change a shift or even apply for time off.

Purpose built and designed for the quick, easy and effective management of duty schedules, Findmyshift began in 2004 and is being used by a range of companies and businesses. Findmyshift is fast becoming the simplest, most flexible and most affordable online scheduling system available.

Managing your staff schedule on Findmyshift costs $24.15 per month (77¢ per day) and can be paid monthly, quarterly, or annually. There are no hidden charges and there is no minimum contract. Findmyshift is a pay as you go service, which gives users the freedom to cancel at any time.

Each schedule you create comes with unlimited numbers of staff, unlimited e-mail notifications and the ability to manage staff vacation and staff shift requests. Findmyshift also generates real time reports and compiles data for budget tracking at no extra cost. All reports can be exported for other purposes such as payroll or for staff reviews.

We offer discounts for non-profit organisations and for companies managing multiple schedules so please contact us for further information if you think this applies to you.

All our prices are in US dollars and include any applicable taxes.

Want to know more? Click here for more pricing information.

Findmyshift's duty schedules operate from a number of servers located in a highly secured data centre, protected by a perimeter alarm, monitored key card access, 360° recorded passive/active CCTV as well as an electronic multi-gated entry point.

All passwords in the system are encrypted by default, and every 24 hours all customer data is backed up, encrypted and distributed to two secure off-site locations.

If you're on a shared computer or just prefer to access Findmyshift via a secured HTTPS connection, please visit our secure site.

When you add your staff members to your schedule, welcome messages are automatically generated and queued in the outbox for each staff member. When sent these messages will include the staff log in and passwords for accessing their schedule on Findmyshift.

If you have lost or deleted these messages your staff will need to use the "Forgot password" link on the login page. The "Forgot password" link will reset and email them their new password.

When you add your staff members to your schedule, welcome messages are automatically generated and queued in the outbox for each staff member. When sent these messages will include the staff log in and passwords for accessing their schedule on Findmyshift.

If you have lost or deleted these messages your staff will need to use the "Forgot password" link on the login page. The "Forgot password" link will reset and email them their new password.

When you add your staff members to your schedule, welcome messages are automatically generated and queued in the outbox for each staff member. When sent these messages will include the staff log in and passwords for accessing their schedule on Findmyshift.

If you have lost or deleted these messages your staff will need to use the "Forgot password" link on the login page. The "Forgot password" link will reset and email them their new password.

One text message is 137 characters in length so if the message you're sending is longer than 137 characters, we need to split it up and charge you for each single message sent, though they appear to your staff as just one message. Each 137 characters sent requires 1 message credit.

If you're tracking staff costs or generating payroll reports you may find the need to deduct unpaid breaks from staff shifts. Rather than splitting the shift into two parts, you an simply add a break item beneath the shift. A break item is just a comment in the format "1 hour break" or "30 minutes break". It can be any amount of time you like, eg. "1.5 hours break" or "90 minutes break".

Break items can also be used in combination with overtime rates. So if you've already added a overtime rate beneath your shift, you're free to place the break item above or beneath the overtime rate.

Internet Explorer by default only prints black and white and will need to be configured to enable colour printing. You can do this by following the below steps:

To enable colour printing, open the "Tools" menu, click "Internet Options" and select the "Advanced" tab. Under "Printing", find and switch on "Print background colors and images".

Alternatively, using Microsoft Excel provides another excellent printing option as it allows you additional options such as "Fit to page", which will prevent your duty schedules from being split over multiple pages when printing.

Sick days can be tracked easily by adding them as time off with a type of "Sick leave". When sick leave is added this way, the time off report can tally the amount of sick days taken per staff member. Each employee's sick day allowances can be set on their staff profile.