Swaps take place automatically when a request matches a cancellation between two staff members. For the system to swap shifts between two staff members the following settings must be enabled; "Staff can swap shift times without approval", "Staff can request shift times & comments" and "Staff can request cancellations of shifts times & comments". Swaps are also only possible when there are no facilities or comments allocated to either of the staff members on the day. If a swap is not processed automatically a manager can still approve the shift request and cancellation manually.
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