To request a shift your manager first needs to tick "Staff can request shift times and comments" under "Settings" > "Requests".
Once this is ticked, you can select any number of cells next to your name on the roster, right click and select "Request" > "Shift".
You will also find other options under this menu such as time off and facilities (if your manager has enabled them).
You can also right click on someone else's shift on that date and select "Request".
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