To swap a shift your manager first needs to tick "Staff can swap shift times without approval" under "Settings" > "Requests".
Once this is ticked, you can select any cancelled shift, right click it and select "Request".
To offer your own shift to another staff member, you need to cancel it as explained here. It's then up to another staff member to request the shift you have cancelled.
Was this information helpful? 91% 9% - 56 votes