Swaps take place automatically when a request matches a cancellation between two employees. For the system to swap shifts between two employees the following settings must be enabled; "Employees can swap shift times without approval", "Employees can request shift times & comments" and "Employees can request cancellations of shifts times & comments". Swaps are also only possible when there are no facilities or comments allocated to either of the employees on the day. If a swap is not processed automatically a manager can still approve the shift request and cancellation manually.
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