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Terms and conditions
Help: Frequently asked questions
What is Findmyshift?
What is a schedule?
How do I sign up?
What will it cost me?
How do I pay?
Is there an app for my employees?
Help: Holidays, sick leave and other time off
How can I change a time off entry?
How do I add to an employee's vacation allowance?
How do I calculate employee vacation allowances if their allowances reset at different times of the year?
How do I track sick days taken by my employees?
Can I change the list of time off types?
How do I pay employees for days off?
How do I pay employees extra for public holidays?
Can I enter vacations or time off as half days?
Holidays are now appearing as vacation. Can I change this back?
Can I change the word holiday to vacation?
Help: Managing an employee schedule
How do I add a new employee to the schedule?
How do my employees find out their passwords to check their work schedule?
How do I add an extra manager or administrator to help with my schedules?
What are the differences between administrators, managers, report managers, time off managers and self schedulers?
How do I re-order the employees on my schedule?
What are the red and yellow dots on my employee schedule?
Why are items on my employee schedule highlighted blue after I save?
Why are items on my employee schedule occasionally highlighted in orange?
How can I work on a schedule without my employees seeing the unfinished version?
Why are items on my employee schedule highlighted red?
What is publishing?
How do I publish multiple cells at once?
How do I copy and paste an entire week of employee schedules?
How do I delete multiple cells at once?
Why can't I see some of my employees?
Why have some of my employees disappeared from my schedule?
Why can't my employees see all facilities?
What are templates and why would I use one?
Do you have any tips & tricks for schedule managers and their employees?
Are there any shortcuts or special keys to help speed up scheduling?
Help: Pricing and payments
How much does Findmyshift cost?
How much do text messages cost?
Are the credits I buy for e-mails or SMS messages?
How do I renew my subscription?
I have a trial account that's expiring - how do I upgrade to a full account?
How do I make a payment? Can I pay online with a debit/credit card?
What types of credit cards are accepted by PayPal?
Can I pay monthly via direct debit?
Do you accept Bitcoin?
Are there any fees when paying with PayPal?
Do you offer discounts for charities and volunteer organizations?
When my account expires, will I be billed again automatically?
I don't need Findmyshift anymore, can I get a refund?
How long will PayPal take to process my refund?
Can I get a refund if I paid with PayPal?
I've lost my tax invoice, how do I get another copy?
Why does PayPal keep rejecting my credit/debit card?
PayPal says there's a risk with my payment. What can I do?
My transaction was declined to "comply with government regulations". What can I do?
Can I pay for telephone support?
Help: Reports, pay rates and payroll
How do I deduct employee breaks from their total hours in the reports?
How can I pay an overtime rate on a shift?
What is a pay rate adjustment?
How do I program different pay rates for different days, times and facilities?
Why would I want to enter employee salaries?
How do I enter employee salaries so they appear in the reports?
How are salaries calculated in the reports?
Can I pay employees an hourly rate for overtime in addition to their salary?
What are day rates?
Can day rates be used with hourly rates?
Do pay rate adjustments affect day rates?
Can I use salaries with day rates for work on weekends?
If employees are normally paid a day rate but only work a short shift can I pay them by the hour?
How do I pay overtime when my employees are normally paid day rates?
Why are my reports showing the wrong figures?
Why would shifts be missing from my reports?
Why are some shifts missing an hour?
Why are some shifts showing an extra hour?
How do I use timesheet data in the reports?
Who can see the hourly rates, day rates and salaries that are entered?
How can I give read only access to my Payroll department?
Help: Security, privacy and backups
We've deleted our shifts! Is it possible to restore a previous version of our schedule?
How safe is my data stored on Findmyshift?
What is two-factor authentication?
How can I disable two-factor authentication?
Can I backup or download my employee schedules?
How long is my employee schedule and associated data stored online?
Is Findmyshift registered with the ICO?
Help: Setup and configuration
How do I add a new schedule?
Can I have different departments in the same schedule?
How do I schedule employees at different locations?
Can I change the days that are shown on my schedule?
My schedule runs from Wednesday to Wednesday. How do I show this on my schedule?
Why are some dates not shown on my schedule?
How can I change the date, currency and number formats in the schedule and reports?
How do I add new columns of data to my employees and facilities?
What is a custom column and what is it used for?
How can I lock the schedule to prevent managers from making changes?
If one of my employees leaves, how can I remove them from the schedule?
If we remove an employee can they still log in and view their schedule?
How do I restore an employee that was previously deleted?
Why can't I change some of my employee's contact details?
How do I remove a facility?
I'm leaving the company. How can I transfer the ownership of my schedules to someone else?
How can I take ownership if the previous owner has left our organization?
I am trying to add a new schedule for a new team of employees, but I can't enter any shifts.
I have employees spread over multiple schedules, can I copy and paste their details?
Can I change the layout so that dates are down the side?
Can Findmyshift be customized for my company?
Help: Employees and their schedules
I've been added to an employee schedule, how do I log in to check my shifts?
I never received a password from my manager. How can I access my schedule?
How do I request a shift?
How do I cancel a shift?
How do I swap a shift?
How are shifts swapped? How can I swap a shift with another employee?
How do I accept a shift?
How do I accept a single shift in a cell?
Is it possible for employees to accept all the shifts on their schedule at once?
Why do my employees have to accept and agree to the terms and conditions?
Why can't my employees see their schedules when they log in?
Why can't my employees see any shifts when they log in?
My employees can't see any shifts when they log in to their schedule.
Why can't I access my schedule?
What is an iCal feed?
Can I view my shifts in my Google Calendar, my Outlook calendar or in Apple's iCal?
Can I view my shifts on my Android device?
Can I view my shifts on my iPhone?
My employees are on multiple schedules. Is there any way employees can log in to all schedules with one password?
Help: Text and email notifications
How do I send log in details to my employees?
How do I send the schedule to my employees?
How do I change the email address that Findmyshift uses when emailing my employees?
What are push notifications?
How can I receive push notifications on my phone?
Why do some text messages require more credits than others?
My text message is less than 137 characters, but it still says it requires 2 credits.
Which countries are supported by the built-in text messaging?
How can I switch off my email and text message notifications?
How can I stop emails being sent to me about approvals and cancellations?
Help: Timesheets and time clocking
Does Findmyshift have timesheets?
Does the timesheet functionality cost extra?
How do I enter timesheets?
Can my employees enter timesheets?
How do I approve my employee's timesheets?
Can employees change timesheet entries once they've been approved?
How do I set up a time clocking system for my employees?
What is time clock data used for?
How is time clock data turned into timesheets?
What is the difference between time clock data and timesheet data?
How do I change the times on time clock report?
How do I round time clock times up or down to the nearest 5 or 10 minutes?
Can employees clock in and out through the website?
What happens if employees forget to clock out?
Can I stop my employees from clocking in and out from home?
How can I prevent my employees from buddy-clocking?
I've forgotten my password!
How do I reset my password?
I've reset my password but I still can't log in!
How do I change my password?
I'm having trouble with my browser. What should I do?
Which browsers are supported?
Which browser is recommended for Findmyshift?
Why are some of the columns not aligned properly on my employee schedule?
Why are my Excel downloads opening up blank?
My employee schedule is printing in black & white. Can I print it in color?
How do I add a log-in box for my employees on my website?
How do I right click on a mac?
How do I right click on a tablet or phone without a mouse?
How can I stop Excel files opening in my browser?
How can I restart the demo?
How can I display a read-only copy of my schedule on a shared computer so my employees can view it?
How do I delete my account?
I'd like to speak with someone on the phone. Can someone contact me?
What are the weird telephone number things appearing all over my schedule?
Why you should let your employees use social media at work
Creative and interesting interview questions to help you find the right employee
Using filters to save more time scheduling
Great resolutions for great leaders
Cloud-based SaaS Software: Pros and Cons
Motivate your staff in January
Online scheduling for gyms, personal trainers and fitness centres
Easy ways to thank customers at the end of the year
Ideas for an affordable Christmas party
Tips for improving staff meetings
Ideas for free employee wellness initiatives
Tips for managing weekend staff
Easy and affordable ways to motivate your employees
How to take productive breaks at work
Tips for managing teenage employees
Easy ways you can make your customers happy
Best practices for managing temporary employees
Advice for safely handling employee data
New iOS and Android app available!
Tips for managing extroverts
Team building ideas you'll actually enjoy
Common scheduling problems and how to solve them
Tips for managing millenials
Online scheduling for restaurants: Part 2
Online scheduling for restaurants: Part 1
Apply pay rates based on the age of your employees
Tips for managing introverts
Prepare your business for summer
Creative ways to manage volunteers
Successful one-on-ones with your employees
Indoor plants that will survive any workplace
Instant insights with your reporting dashboard
The Worst Bosses in Film
Holiday working hours in a 'Round the Clock World'
The best metrics for getting started with employee engagement
Ten Real Jobs You Didn't Know Existed
HRM Software as a Service
18 Inspiring & Successful Female Entrepreneurs
Employee performance reviews: productive or destructive?
The world's oldest employees
The Weirdest Jobs in the World
Free employee scheduling for small businesses
Bitcoin for business
Productivity tips for small business owners
Customer story: Austin Health Emergency Department
What's motivating your employees?
Free Excel template for your employee schedule
Art makes employees happy
Is this the coolest way to spend your coffee break?
Customer story: Picturehouse Cinemas
Customise your data to schedule smarter
Using Findmyshift to manage your payroll
Five free apps to help you manage social media
Auto-complete now available with filters
Six different management styles
Six free tools to help your website
Life in the fast lane!
Monitoring your staffing costs
Cool workspaces on Office Snapshots
How to back up and restore your data
Secret ingredients for happy employees
Schedule employees with your voice
How to export data from your schedules
Saving time with templates
Setting up push notifications
Ten Inspiring Books for Small Business Leaders
Ten best workplace TV shows
Timesheets and time clocking
Copy & paste editing on Findmyshift
Five things small businesses should know about in 2014
We're now accepting bitcoin!
Five great websites for small and medium businesses
Twelve Christmas gift ideas for coworkers
Efficient employee scheduling during the holidays
Getting started with our drag & drop editor
Unlimited means unlimited
Supporting charities and non-profits
10 ways to save time when staff scheduling with Findmyshift
10 great life hacks for the workplace
Findmyshift in the news - September 2013
The new vertical view
Thinking of going paperless?
Zapier links Findmyshift to 100+ popular web apps
More keyboard shortcuts!
How to track time off quickly and accurately
Five free texts each month!
Import and export your employees with CSV and Excel files
How to move your shifts to the top
Select and edit multiple cells at the same time
Findmyshift's now available on the Chrome Web Store
Using the Bradford Factor to measure absenteeism
Keeping track of your employee's sick leave
Happy birthday to you... and you, and you, and you.
Rate exceptions: Alternate employee pay rates
Faster scheduling with quick keyboard shortcuts
How to manage overtime pay rates
How to include breaks in your staff pay reports
How to add attachments to the notice board
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