Keep your team connected

Frequently asked questions

• How do I invite new employees to log in to Findmyshift?After adding a new employee, a welcome message will be queued in the "Outbox". When sent, this message will include a link for your employee to choose a password for their Findmyshift account. These welcome messages aren't sent automatically, so a manager will need to visit the "Outbox" and send them manually after adding new employees. If the welcome message is lost or deleted, the "Send a message" menu can be used to compose a custom welcome message for any new employees - messages sent from here will also include password links for any employees that haven't chosen a Findmyshift password.
• How do I send a group message to all my employees?Group messages can be sent via the "Send a message" menu. From here you can write your message, choose the recipients, their delivery methods (email, text message or push notification), attach one or more files, and also attach a copy of your employee schedule.
• How do the shift reminders work?Shift reminders can be sent to employees automatically up to 30 days before their shift is scheduled to begin, either via email or push notification. Employees can specify the time of the day and the number of days in advance that they would like to receive their reminders.
• What does it cost to send reminders and notifications to my employees?Reminders and notifications are free when you choose to send emails or push notifications. We only charge for text messages (SMS) - but these are optional of course. For more information about text message pricing, please see our pricing page.