Help and support

... unlike the x and = methods, no shift times are required ...

To multiply the normal hourly rate of a shift, a new comment should be added beneath the shift with an x followed by the rate multiplier (e. x 1. 5 or x 2). As an example, to pay your employees double their normal rate, you ...

If you're recording time clock data through our time clock application, it'll automatically appear on the "Timesheet" screen. To approve the time clock data on the "Timesheets" page, select one or more shifts and press the ENTER key on your keyboard ...

Time clock data is the raw information we capture when an employee clocks in and clocks out... Time clock data also appears on the "Timesheets" page, where a manager can approve and convert the time clock entry into a timesheet. Timesheet data (entered on ...

To get started, visit "Settings" > "General" and tick "Enable time clocking". Once enabled, you can set up a time clocking station/computer where employees can clock in and out... com/time-clock. To prevent unauthorized/offsite time clocking, a manager is required to activate the browser once ...

The time clock data can be used in conjunction with the timesheets functionality, or it can be used on its own to record the clock in and clock out times of employees. When used with the timesheets, time clock times can be converted into timesheets ...

It is not possible to change the times on the time clock report (even in cases where staff forget to clock in/out), as the purpose of this report is to be a time clock audit trail. If you were intending to export the data from ...

To round employee clock in/out times up or down visit "Settings" > "Time clock". It's currently possible to round times to the nearest second (default), minute, 5 minutes, 10 minutes, 15 minutes, 30 minutes and 60 minutes. Changing the rounding interval only affects the way ...

Yes, you can change the types of time off at any time via "Settings" > "Time off" > "Types of time off".

You can, however because time off entries are stored as a date range and don't store the start/finish time, you can't specify that it's a morning or afternoon. You can however add "Morning off" or "Afternoon off" in the notes of the time off entry ...

If employees forget to clock out, the system will continue to record their hours starting from the time they originally clocked in. When the employee attempts to clock in for their next shift, the employee will need to clock out first before they clock in.

Yes, but you'll need to visit "Settings" > "Time clock" and tick "Employees can clock in/out via the website". Once enabled, employees will see a small clock icon at the top of the site, which when clicked will clock them in or clock them out.

Yes, employees can clock in and out using a PIN or password. Employees can set up their PIN on a time clocking station/computer by selecting "Set up your PIN" and authenticating with their login and password ...

Yes, this can be done by white-listing your workplace IP addresses under "Settings" > "Time clock". When a white-list is used, any attempts to clock in/out from an IP address not in the white-list will be denied ...

... timesheet managers are not allowed to view or edit employee profiles but are able to add, edit and approve timesheets for all employees on the schedule. Time off managers are allowed to book and approve vacations on behalf of other ...

... global rate exceptions become particularly useful when it's required to pay all employees double time on Sundays, or time and a half on after 7pm... You can use a multiplier for situations like double time, or ...

Time off entries and requests can be changed, cancelled, approved or declined from the schedule by double clicking on the entry. Time off entries can also be managed from the "Time off" screen.

If your employee's vacation allowances reset at different times of the year you will need to run the time off report multiple times, once for each employee... Instead, each time you run a report your employee allowances begin at zero, and for each day ...

... the timesheet functionality and the time clocking application are both included free of charge.

If you're a manager, to get started, visit "Settings" > "General" and tick "Enable timesheets". Once activated, you and your employees will see a new page called "Timesheets". To enter timesheets, visit the "Timesheets" page... These greyed out shifts represent the scheduled shifts, and ...

By default, the reports are calculated using your scheduled data, but it's easy to switch the reports over to the timesheet data. To switch, click "Options" and select "Timesheet data".

... to activate timesheets, visit "Settings" > "General" and tick "Enable timesheets".

Yes, but just remember to visit "Settings" > "General" and tick "Enable timesheets".

To approve employee timesheets, managers should visit the "Timesheets" page, select one or more shifts and press the ENTER key on your keyboard... Please note that as a manager, all changes and new entries on the "Timesheets" page are automatically approved, and all changes ...

No, but employees can submit new timesheet entries for manager approval.

To prevent employees from clocking in and out for each other, it is possible to take a photograph of the employee as they clock in. These photographs are then displayed alongside clock ins/outs on the time off report, and can be used to identify employees ...

To pay your employees for days off you'll first need to add a "Time off" entry. Then on the "Time off" entry you can set the payable hours to the amount of hours that they should be paid ...

To pay your employees extra for days off or public holidays you'll first need to create a "Time off" entry. Then on the "Time off" entry you have created you can change the payable hours and pay rate according to how much you need to ...

Yes, this can be changed by changing your default language. Any languages other than US English and Canadian English will use the word "Holiday" instead of "Vacation".